Privacy Policy

Who we are?

Our website address is: this document this will be referred to as our website

What personal data we collect and why we collect it?

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: 

After approval of your comment, your profile picture if supplies, is visible to the public in the context of your comment.

When you use our website, we may collect and process the following data, some of which will include personal data and/or sensitive personal data as defined by the Data Protection Act 1998 as amended

Information you provide us when you visit our site, including your name and contact details

any other information you may provide from time to time in relation to any customer surveys we may ask you to carry out,

We may use the information in the following ways:

To carry out any work arising from your use of our website.

To notify you about changes to our website and how it operates.

To provide you with information, products or services which we feel may interest you. Where we do send you any marketing or promotional literature, we will always give you the chance to unsubscribe to this feature from then on.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

IP Addresses and Cookies

We may collect information about you, including, where applicable, your IP address, browser type, operating system etc for our own administration and to provide information to any businesses providing content on our website if applicable. 

This is statistical data about users browsing activity, but this does not identify anyone.

We may obtain information about your general internet usage by using a cookie file which is stored on your computer.

What is a Cookie?

A cookie is a small text file containing anonymous information (letters and numbers) which acts as an identifier that will be sent by our server to your computer or mobile device when you visit our website.

By allowing us to identify you, your user experience will be improved. For example we will be able to remember any preferred settings, user name and preferences, saving you time each time you log in. This would be your experience of most websites.

Types of Cookie

In our provision of services to you, we use both ‘essential’ and ‘non-essential’ cookies.

Essential Cookies

Some cookies are required to perform essential functions on our website. We use essential cookies for the purposes such as:

To enable you to access information.

For the administration of our services.

To improve those services provided by us to you.

Non essential Cookies

The table below explains the non-essential cookies we may use and why

Owner Cookie

Cookie Name

Cookie Description

Google Analytics


This keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred.

Google Analytics


This creates a timestamp of the exact moment when a visitor enters site.

Google Analytics


This creates a timestamp of the exact moment when a visitor leaves the site.

Google Analytics


This is used for reporting in Google Analytics classifying the visitor.

Google Analytics


This is set by Google Maps when you load a map of our location.


Loc,uid/uit, psc,di/dt, atuc/bt/ssc/ssh/sshs/xtc

This allows users to share content via Social Networking and websites and emails.

Non-essential cookie table

Please note that third parties (including for example, advertising networks and providers of external services) may also use cookies over which we have no control. Any such cookies are likely to be analytical or targeting cookies, for example those used by Google.

You can find out more about this at

Blocking Cookies

By using our website, you are consenting to our use of these non-essential cookies. If you do not consent to our using non-essential cookies you may opt to block the cookies by using the appropriate setting on your browser.

For more information on how to disable cookies please see:

Please note that blocking cookies could affect some of the services provided by us when using our website

Where we store your data?

Our servers are located in the UK. From time to time we may use data processors based outside the UK and the EU.  

Where we do transfer any data to a data processor, that processor will only be entitled to use the data strictly in accordance with our instructions, and will be required to have an adequate level of security measures in place to protect the data.

You should contact us at should you have any difficulty with us using servers outside of the UK.

We will take every precaution , administrative, technical and physical measures to safeguard your personal information against loss, theft, misuse, as well as unauthorised access, disclosure, alteration or destruction.

However, the transmission of information via the internet is not completely secure; any transmission is at your own risk.

We would advise you not to include sensitive personal information in any emails you may send to us.

How we use your data?

We may disclose collected information to third parties for the following purposes:

To our employees and third parties (“data processors”) who are contracted 

To provide services to us to assist us in the provision of any work for you. 

Any employees and/or data processors contracted by us will be subject to strict contractual requirements only to use such data in accordance with this privacy policy;

We will never sell any personal data received by us from you.

If we are under a duty to disclose or share your such information in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements or to protect the operation of our website, or the rights, property, or safety of us, our customers, or others. 

In relation to your details, this includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We may disclose your details to third parties for marketing purposes, if we have received your consent to do the same.We will only do this in accordance with the terms of this Privacy policy


If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

Visitor comments may be checked through an automated spam detection service.

For users that register on our website (if any), we also store the personal information they provide in their user profile. 

All users can see, or have their personal information deleted at any time (except they cannot change their username).

Website administrators can also see and edit that information.

What rights you have over your data?

You have the right to ask us not to process your personal data for marketing purposes. If you wish to withdraw your consent, please notify us by emailing us at

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right to access information which we hold about you. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

Third parties

Our website may contain links to and from the websites of our partners and they have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page


By accepting the terms of this privacy policy you are consenting to the various uses of your information described above by us. 

However, if you wish to withdraw your consent at any time, please notify us by emailing us at

Please note that if you do withdraw your consent we may be unable to provide some or all of our services to you, and you accept and acknowledge that we have no liability to you.


Any questions concerning this document should be emailed to